Media
Q- What types of interviews do you take part in? How do I contact you for an interview?
A.We would be delighted to consider your request to be interviewed. Please submit the details of your request to info_doodots.com
Q- Where can I get Krissy Smith's Bio?
A.You will find her bio under "About Us” or you can just click here!
Q- I am interested in featuring one of your products in particular. Could you send me a sample?
A.Thank-you! We think are products are pretty nifty too! Please send a request to media_doodots.com with the details.
Please include what publication you are affiliated with, which product you are interested in, and you contact info.
Q- Do you have media kits available?
A.Absolutely! Please just send your request for the media kit along with your contact information to media_doodots.com
Purchasing Questions
Q-What Methods Of Payments Do You Accept?
A.At this moment we accept payments through Paypal. Most Major Credit Cards Are accepted through PayPal including MasterCard, Visa, and Discover and we will accept a personal check or money order via USPS.
Q-How Can I place my order?
A.The best way is through this secure website. However there are alternative ordering methods.
Doodle Dots
Attn: Sales
PO Box 371
Collins, NY 14034
**Please note for fastest processing time please place your order online. If paying by check please allow two- three weeks for delivery.
Shipping Questions
Q- How long will it take to receive my order?
A-Your order will be processed and shipped within 1 business day from when the order was placed. Orders in the US are shipped out via USPS Media Mail and in most cases usually are delivered within 5-7 business days.
Q- Do you offer express shipping methods?
A-Yes we do, please email us with the details of your order and when you would like to receive them and we will find the most affordable shipping solution that will get your products there quickly. Email info to shipping_doodots.comor call 716-804-9780
Q-Do you offer international shipping?
A-Yes we do, please email the shipping address so we can find the most affordable shipping solution for you! shipping_doodots.com or call 716-804-9780
Q- Do You ship to PO Boxes?
A-Yes we do
Q- How am I able to check the status of an order I placed.
A. When you placed your order you should have received an order number on the screen, this is confirmation your order was received. When your order shipped from our warehouse, you should receive a separate email containing a tracking number. You may use that that number to track your package(s) by clicking on the link below:
http://www.usps.com/shipping/trackandconfirm.htm
Return, Refund, and Exchange Questions
Q-How do I exchange a product I purchased from Doodle Dots?
A-We accept exchanges within 30 days of the purchase date; please click here to print out a "Customer Return and Exchange Form". Enclose the form in your package, the item returning for exchange and send it to:
Attn: Returns/Exchange
Please allow up to three weeks for the delivery of your new item.
Q- How do I return an item?
A-At Doodle Dots we will always stand behind any of our products. Please note that we are only able to process returns for orders that were directly ordered from this website, a telephone order, and mail-in orders. If you purchased it at a retail location or a third-party website please return your products directly to the original seller. Please click here to print out a "Customer Return and Exchange Form". Kindly enclose the form in your package with the item you are returning and send it to:
Wholesale questions
Q- I am interested in carrying your products do you offer wholesale pricing?
A-Absolutely! Please send your request to wholesale_doodots.com we will be happy to send you information regarding are wholesale program.
Still have questions?
Please feel free to contact uswith
your questions! We will be
delighted to respond to you, usually
within 24 hours!
